Terms and Conditions of Lookuptrips LLC/Bookmecheapest LLC
Flight Booking Authorization: By agreeing to these terms, the customer acknowledges that Lookuptrips LLC/Bookmecheapest LLC is a travel agency facilitating flight bookings and is not an airline or direct service provider.
Responsibility for Itinerary Changes: Lookuptrips LLC/Bookmecheapest LLC is not responsible for any changes, delays, cancellations, or disruptions to the flight itinerary. Customers acknowledge this and understand that any assumptions otherwise are their sole responsibility.
Authorized Representative: Customers authorize Lookuptrips LLC/Bookmecheapest LLC to act as their representative to communicate with the airline, make amendments, cancellations, and new flight bookings on their behalf.
Total Charges and Fees: The total charges include applicable fees for services provided by Lookuptrips LLC/Bookmecheapest LLC in facilitating the flight booking.
Changes and Cancellations: Changes, cancellations, or amendments may be subject to airline policies, availability, and additional fees. Lookuptrips LLC/Bookmecheapest LLC will assist but cannot guarantee specific outcomes.
Refunds and Compensation: Any refunds, compensation, or claims are subject to the airline's terms and conditions. Lookuptrips LLC/Bookmecheapest LLC provides assistance but the final decision rests with the airline.
Customer Information Accuracy: Customers are responsible for providing accurate information during the booking process. Lookuptrips LLC/Bookmecheapest LLC is not liable for issues arising from inaccurate or incomplete customer-provided information.
Working Hours and Support: Lookuptrips LLC/Bookmecheapest LLC operates Monday to Friday from 11:30 am to 8:30 pm Pacific Standard Time (PST). Customer support is available via phone during these hours and via email, WhatsApp, or chat outside regular hours.
Booking Accuracy Verification: Customers must ensure correctness of names, dates, flight details, and other information. Discrepancies must be reported within 12 hours for corrections.
Non-Refundable and Non-Changeable Bookings: Bookings made within 7 days are non-refundable and non-changeable. After 12 hours, bookings become acceptable, and no liability is assumed for discrepancies.
Ticket Issuance and Price Guarantee: Prices are not guaranteed until tickets are issued, usually within 12 hours. Tickets are issued once an e-ticket number is received. The confirmation number may change.
Payment Authorization: Customers authorize the ticket issuer to charge their credit/debit card for the specified amount.
Basic Economy Tickets: Unless specified otherwise, tickets are booked in the basic economy class.
Service Request Confirmation: While efforts are made to confirm service requests, Lookuptrips LLC/Bookmecheapest LLC does not guarantee the availability of services such as seat requests, meals, wheelchair access, or baggage claims.
COVID-19 Flight Cancellations: In case of flight cancellations due to COVID-19, the airline provides either a credit for future travel or a refund to the original payment method.
Exclusive Phone or Chat Bookings: Lookuptrips LLC/Bookmecheapest LLC processes ticket bookings exclusively via phone or chat through its call center managed by sister companies Lookuptrips LLC/Bookmecheapest LLC.
Avoidance of Third-Party Transactions: Lookuptrips LLC/Bookmecheapest LLC does not process ticket bookings made through third-party suppliers after clicking on its website.
Secure Payment Processing with Stripe: Payment processing is done through Stripe to ensure security. Credit card details are encouraged to be provided through the secure Stripe payment link.
Assistance with Existing Flight Changes: Lookuptrips LLC/Bookmecheapest LLC assists users in changing existing flights for a service charge, disclosed before payment. Users are responsible for charges agreed upon.
Refund Policy and Timeframe: Bookings are non-refundable after 24 hours. Refunds for service fees are processed within 24 hours of the booking.
Acceptance of Terms: By accessing or using the�www.bookmecheapest.com�website (referred to as "the Website"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use our platform.
Use of the Website:
Eligibility: You must be at least 18 years old to use our platform. If you are under 18, you may only use the Website with the involvement of a parent or guardian.
User Account: You may be required to create a user account to access certain features of the Website. You are responsible for maintaining the confidentiality of your account information and are liable for any activity that occurs under your account.
Prohibited Activities: You agree not to engage in any of the following activities while using our platform:
- Violating any applicable laws or regulations.
- Uploading or transmitting harmful software, malware, or any other malicious code.
- Using the Website for any unlawful, harmful, or fraudulent purposes.
Booking and Payments
Bookings: Our platform displays travel deals and allows users to initiate bookings. Please note that we facilitate bookings, but we do not guarantee the availability of the services or the accuracy of prices displayed. In some cases, the booking option may not be available online, and you may be asked to call our toll-free number to complete the booking. If you choose to make a booking over the phone, you should be comfortable providing your payment card information to our call center agents.
Payment: Payment information provided to our call center for bookings will be processed securely. We do not store credit card information on our servers. Your payment card details will be collected over the phone by our trained and authorized agents to complete your booking. We take the security of your payment information seriously and ensure that it is handled securely during the booking process via our call center.
Content and Intellectual Property
Website Content: All content on our platform, including text, images, logos, and trademarks, is owned by Lookuptrips LLC/Bookmecheapest LLC or our partners and is protected by intellectual property laws.
User-Generated Content: By submitting content to our platform, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and distribute that content.
Privacy: Please review our Privacy Policy for information on how we collect, use, and protect your personal information.
Disclaimers
Accuracy: While we strive to provide accurate and up-to-date information, we do not guarantee the accuracy of the content on our platform.
Third-Party Links: We may provide links to third-party websites for your convenience. These links do not imply our endorsement of those websites, and we are not responsible for their content or practices.
Representation by Agents: Please be aware that we are a travel service company, not an airline or third-party entity. While we make every effort to train our agents not to misrepresent us as any airline or third-party company, we monitor them periodically for compliance. However, we do not take any liability for our sales agents if they misrepresent our services. In the event of misrepresentation, we encourage you to reach out to us with your complaint, and we will make every effort to resolve the issue. In such a situation, please refrain from taking legal action before giving us an opportunity to rectify the problem.
Authorization for Amendments and Cancellations: When you call our toll-free number and provide payment card information to make a booking, you authorize us to speak directly with the airline on your behalf to make amendments or cancellations to your existing booking. You understand that we are not the airline and that you are authorizing us to handle your booking for you, which may include a service fee included in the total fare quoted to you by the agent on the phone.
Multiple Transactions and Docusign: We may charge your card in multiple transactions to complete your booking. Additionally, we may ask you to Docusign the entire conversation as part of our record-keeping process. Please note that failing to sign any document or pay the entire amount does not obligate us to perform any task or issue any ticket for you.
By using our platform and services, you acknowledge and agree to these disclaimers and terms of engagement.
Fare Display InformationThe fares displayed on our travel website are provided for informational and display purposes. Please be aware of the following important points before making a booking:
Fare Display: The fares you see on our website represent the cheapest fares available at any time during the year, regardless of the specific dates you are searching for. These fares may not necessarily be available for the exact dates you have in mind.
Date Flexibility: To secure the fare as displayed, you should be flexible with your travel dates and open to booking on any date combination available for that price. Please note that the fares displayed may apply to one-way journeys, regardless of your search parameters.
Coupon Availability: All coupons and discounts published on our platform may not be available for every fare. For example, if you are booking a basic economy fare, certain restrictions may apply, and the coupon or discount may not be applicable.
Refund and Change Policy: The fares you are booking may not be refundable or changeable after the reservation is made and a confirmation number is generated. We strictly adhere to the airline's policy after the reservation is confirmed. Therefore, we cannot be held liable for any discrepancies.
Representation by Agents: Please be aware that we are a travel service company, not an airline or third-party entity. While we make every effort to train our agents not to misrepresent us as any airline or third-party company, we monitor them periodically for compliance. However, we do not take any liability for our sales agents if they misrepresent our services. In the event of misrepresentation, we encourage you to reach out to us with your complaint, and we will make every effort to resolve the issue. In such a situation, please refrain from taking legal action before giving us an opportunity to rectify the problem.
Authorization for Amendments and Cancellations: When you call our toll-free number and provide payment card information to make a booking, you authorize us to speak directly with the airline on your behalf to make amendments or cancellations to your existing booking. You understand that we are not the airline and that you are authorizing us to handle your booking for you, which may include a service fee included in the total fare quoted to you by the agent on the phone.
These terms and conditions outline the agreement between the customer and Lookuptrips LLC/Bookmecheapest LLC for flight booking services. Users are encouraged to thoroughly review and understand these terms before proceeding with any bookings